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Tech Companies Face Child Safety Lawsuits While Pushing AI Into Schools

A close-up photograph of programming code on a computer monitor.

Major technology companies face a growing wave of lawsuits over child safety and product design. At the same time, these firms are expanding their artificial intelligence products into school classrooms.

Snap quietly settled a lawsuit claiming its technology caused severe psychological distress to two teenage users. Meta, TikTok, and YouTube had previously settled with plaintiffs in that same legal action. The Snap settlement allowed company CEO Evan Spiegel to avoid testifying in a Los Angeles court. A Snap spokesperson stated that the company has built safety safeguards, launched tutorials, and partnered with experts.

While social media cases move forward, new legal challenges target AI products used in education. Google was sued by parents who alleged their child suffered a psychological crisis after chatting with the Gemini AI chatbot inside Google Classroom. Attorneys for the family claim that Google hastily integrated Gemini into student Chromebooks despite known risks. A Google spokesperson said the company is reviewing the claims and has worked with experts to build support features for young people.

This push into education coincides with broader scrutiny over how tech products affect children. Developmental psychologist Kate Blocker said that products built to maximize engagement can harm users, pointing to the unpredictable nature of personalized AI chat apps. Joseph McNally, a former U.S. attorney, noted that high-profile litigation has damaged the industry's reputation and prompted companies to seek settlements.

Tech firms are also fighting state-level public nuisance claims. Meta lost the first round of a trial brought by New Mexico Attorney General Raúl Torrez over child safety on Instagram and Facebook. New Mexico is seeking roughly $3.7 billion in abatement costs and major service changes. A Meta spokesperson called those demands technically impractical and warned the company might have to remove platform access in the state if a solution is not reached.

Unlike traditional claims regarding user-posted content, these new lawsuits target overall product design. For decades, tech companies relied on Section 230 protections to shield them from content-based lawsuits. Plaintiffs are now arguing that the systems themselves act like defective products.

As companies prepare for public stock offerings, legal experts note that financial risks from child safety litigation are becoming a standard concern.

Summary

As technology companies face mounting legal pressure and multi-billion-dollar penalties over child safety on social media, their rapid integration of artificial intelligence into schools is drawing new scrutiny from parents, lawyers, and state officials.